About Us

At Harbinger Mortgage & Finance, we strive for excellence in all that we do and look forward to helping you reach your finance goals. We believe that loan products should be easy to understand, easy to access and allow you peace of mind. You should think of us as a professional resource in the same way you think of your accountant, financial planner or solicitor. You can rely on us to always think of your best interests.

Paul Campbell Harbinger Mortgage & Finance

Director and Principal Mortgage & Finance Specialist

Paul Campbell

With over two decades of experience in mortgage broking, Paul has been helping clients navigate the lending landscape since 2003. He brings a depth of knowledge and strategic insight across residential, commercial, business, and SMSF finance.

Accredited with over 30 lenders and a proud member of the Mortgage & Finance Association of Australia (MFAA), Paul provides access to a wide range of lending solutions—ensuring every recommendation is tailored, competitive, and aligned to his clients’ long-term goals.

What truly sets Paul apart is his commitment to a genuine client-first approach. He takes the time to understand each client’s unique circumstances and objectives, then delivers clear, straightforward advice to help them make confident financial decisions. No jargon, no confusion—just honest guidance you can rely on.

Known for his approachable nature and strong communication skills, Paul works with clients from all backgrounds, making even complex lending scenarios feel simple and manageable.

His focus is always on achieving the best possible outcome, while making the process as smooth and stress-free as possible.

Outside of work, Paul enjoys squash, kiteboarding, and scuba diving, and values spending quality time with friends and family.

Alana Fowler Harbinger Mortgage & Finance

Senior Admin & Post Settlement Assistant

Alana Fowler

Alana joined the Mortgage & Finance team in 2015, bringing with her a strong background in banking and finance. With experience in settlements, lending, and quality assurance at a major lender, she offers valuable insight into the lending process from both the client and lender perspective.

Alana plays a pivotal role in managing client files from submission through to post-settlement, ensuring every application progresses smoothly and efficiently. Her attention to detail and deep understanding of lender requirements help minimise delays and create a seamless experience for clients.

Known for her exceptional communication skills and warm, approachable nature, Alana keeps clients informed and supported at every stage of the process. Her positive, can-do attitude helps take the stress out of what can often feel like a complex journey.

Outside of work, Alana is a passionate footy supporter and enjoys spending quality time with her family, friends, and adult children.

Michael Privett Harbinger Mortgage & Finance

Senior Mortgage & Finance Specialist

Michael Privett

Michael holds a Diploma of Mortgage and Finance Management, is a member of the Mortgage & Finance Association of Australia (MFAA), and has access to over 30 lenders—giving his clients a broad range of competitive lending solutions.

With over seven years of experience as a mortgage broker, Michael has helped a wide range of clients achieve their property goals, whether purchasing a home to live in or building an investment portfolio. He is committed to delivering tailored solutions that align with each client’s individual circumstances and long-term objectives.

Before entering the finance industry, Michael was a professional tennis player and coach. He now draws on this experience to perform in a fast-paced, competitive environment—bringing discipline, focus, and a strong results-driven mindset to every client interaction.

Michael believes his role is to secure the best possible outcome while building long-term, trusted relationships. With clear communication at the core of his approach, he ensures clients feel informed and supported throughout the process, making what can often feel complex simple and stress-free.

Chrisia Tan Harbinger Mortgage & Finance

Broker Support & Loan Processor

Chrisia Tan

Chrisia is a senior and integral part of the team, providing dedicated support to Paul and his clients throughout the lending process. She assists in managing client files from submission through to post-settlement, ensuring applications are handled accurately and efficiently.

With a strong attention to detail and a solid understanding of lender requirements, Chrisia plays an important role in keeping everything on track. Her supportive and professional approach helps create a smooth, organised, and stress-free experience for clients.

Erika (Riri) Galang Harbinger Mortgage & Finance

Broker Support & Loan Processor

Erika (Riri) Galang

Erika (Riri) is a key member of the administration team, supporting Michael and his clients through every stage of the lending process. She assists in managing applications from submission through to post-settlement, ensuring each file is handled with care and precision.

Riri’s attention to detail and commitment to efficiency help streamline processes and minimise delays, contributing to a seamless client experience. Her positive attitude and team-focused approach make her a valued part of the business.

JP Villaluz Harbinger Mortgage & Finance

Broker Support & Loan Processor

JP Villaluz

JP is a highly valued member of the Mortgage & Finance team, playing a key role in managing client applications from submission through to post-settlement. 

Supporting both Paul & Michael and their clients, JP brings a strong attention to detail and a thorough understanding of lender requirements to ensure every file progresses smoothly and efficiently.

Working behind the scenes, JP helps minimise delays and creates a seamless experience throughout the lending process. Known for a reliable and proactive approach, JP is committed to maintaining high standards at every stage of the journey.

Ready to chat to one of our team?

Our Recent Reviews

They were very proactive in driving the process forward while under some tight timeframes. Good communication all the way through.

Chris Baker

Paul and his team were brilliant to deal with, they made buying our first home as easy as possible. The responsiveness, professionalism and genuine care they showed was remarkable, we cannot recommend them highly enough.

William Burt

​My husband and I cannot recommend Paul Campbell from Harbinger Mortgage & Finance enough! As someone who was a bit overwhelmed by the home-buying process, Paul made everything feel manageable. He were incredibly patient, took the time to explain all our options, and ultimately secured a rate we did not think was possible. Communication was top-notch from start to finish. If you want someone who actually cares about your future home as much as you do, go with them!

Jaimini Hirani

I received exceptional and professional service and guidance every step of the way with my new financial product from Harbinger. No question asked by me was left unanswered and everything was explained as much as I needed. I definitely was in good hands and knew I had chosen the right broker to take me through the many processes. Thank you Paul!

Jennifer Impey

Frequently Asked Questions

How does using a mortgage broker differ from approaching banks directly?

When you work with Harbinger Mortgage, you gain access to a wide network of lenders rather than being limited to one institution's products. Our brokers maintain relationships with major banks, credit unions, and specialist lenders, providing access to loan products that may not be available through direct bank applications. We compare interest rates, fees, and loan features across multiple lenders to identify suitable options for your circumstances. This process can save considerable time and effort compared to visiting multiple banks individually. Additionally, our brokers understand different lenders' assessment criteria and can match your application to institutions most likely to approve your loan, potentially improving your chances of successful approval.

How does Harbinger Mortgage support first home buyers?

Harbinger Mortgage recognises that purchasing your first home represents a significant milestone requiring specialised guidance and support. We explain the entire home buying process, from pre-approval through to settlement, ensuring you understand each step and what's required. Our brokers help identify government grants and schemes available to first home buyers, including First Home Owner Grants and stamp duty concessions that can reduce your upfront costs. We work with lenders offering products specifically designed for first home buyers, often with reduced deposit requirements or flexible assessment criteria. Additionally, we provide education about ongoing mortgage management, helping you understand repayment options and strategies to pay off your loan efficiently while building long-term wealth.

Does Harbinger Mortgage assist with investment property loans?

Harbinger Mortgage specialises in investment property financing, understanding the unique requirements and opportunities this market presents. Investment loans often have different assessment criteria, interest rates, and tax implications compared to owner-occupied properties. Our brokers work with lenders who actively support property investment and understand investor needs. We help structure loans to maximise tax benefits while managing cash flow requirements effectively. Whether you're purchasing your first investment property or expanding an existing portfolio, we provide guidance on loan structures, deposit requirements, and ongoing financial management. Our experience with investment lending helps ensure your property investment strategy aligns with your broader financial objectives and long-term wealth building plans.

What services does Harbinger Mortgage provide as a finance broker?

Harbinger Mortgage operates as a comprehensive finance broker, connecting clients across Australia with suitable lending solutions. Our services encompass home loans for property purchases, refinancing existing mortgages, investment property financing, and commercial lending arrangements. We work with multiple lenders to present clients with various options that align with their financial circumstances and objectives. Our brokers assess your individual situation, including income, expenses, and credit history, to identify appropriate loan products. We handle the application process, liaise with lenders on your behalf, and provide ongoing support throughout the settlement period. This approach ensures clients receive personalised service tailored to their specific requirements.

Can Harbinger Mortgage help with commercial and business loans?

Harbinger Mortgage extends beyond residential lending to provide comprehensive commercial and business financing solutions. This includes equipment finance, commercial property purchases, business acquisition funding, and working capital facilities. Commercial lending involves more complex assessment processes, considering business financials, industry conditions, and specific security arrangements. Our commercial specialists understand various business structures and can recommend appropriate financing strategies for different industries and business stages. We work with specialist commercial lenders and banks that actively support business growth and understand commercial lending requirements. Whether you're starting a new business, expanding operations, or acquiring commercial property, we provide tailored advice and access to suitable financing options that support your business objectives.

What happens if my mortgage application is declined?

If your initial mortgage application faces challenges, Harbinger Mortgage doesn't simply abandon your case. We review the reasons for any declined applications with you and assess alternative approaches that might achieve approval. This may involve addressing specific concerns raised by lenders, improving your financial position, or approaching different lenders whose criteria better match your circumstances. Our extensive lender network means we can often find alternative solutions even when one institution declines your application. We provide honest advice about realistic timeframes for reapplication and steps you can take to strengthen your position. Throughout this process, we maintain confidentiality and work persistently to find viable financing solutions that meet your needs.

What fees are involved when using Harbinger Mortgage's services?

Harbinger Mortgage typically receives commission payments from lenders when loans settle successfully, meaning most clients do not pay upfront fees for our standard brokerage services. This commission structure aligns our interests with yours, as we only receive payment when your loan application succeeds. For certain specialist services or complex commercial arrangements, specific fees may apply, which we discuss transparently before proceeding. We provide clear information about any costs involved in your loan process, including lender fees, government charges, and third-party expenses such as valuations or legal costs. Our approach ensures you understand the complete financial picture before making decisions about your mortgage.

Can Harbinger Mortgage help with refinancing existing home loans?

Harbinger Mortgage provides comprehensive refinancing services to help clients review and potentially improve their current mortgage arrangements. Refinancing can help reduce monthly repayments through lower interest rates, access equity for renovations or investments, or consolidate multiple debts into one manageable payment. We analyse your existing loan terms, current market options, and your financial objectives to determine whether refinancing would benefit your situation. Our brokers calculate potential savings after considering exit fees, establishment costs, and ongoing charges to ensure refinancing makes financial sense. We handle the entire refinancing process, including applications, valuations, and settlement coordination, making the transition to your new lender as smooth as possible.

How long does the mortgage application process typically take?

The timeframe for mortgage applications through Harbinger Mortgage varies depending on several factors, including loan complexity, lender requirements, and how quickly documentation is provided. Standard home loan applications typically take between two to six weeks from submission to approval, though this can vary based on individual circumstances. Pre-approval processes are generally faster, often completed within a few days to one week. Investment loans or commercial financing may require additional time due to more detailed assessment requirements. We work diligently to expedite applications where possible and keep clients informed throughout the process. Providing complete and accurate documentation promptly helps ensure your application progresses efficiently through the lender's assessment procedures.

What documentation do I need to provide for a mortgage application?

Harbinger Mortgage will guide you through the documentation requirements, which typically include proof of identity such as driver's licence or passport, and income verification through recent payslips, tax returns, and employment letters. Self-employed clients need additional documentation including business financial statements, BAS statements, and accountant-prepared financial records. You'll also need to provide details of assets and liabilities, including bank statements, existing loan statements, and information about any investments or superannuation. Property-related documents such as contracts of sale, council rates, and strata reports may be required depending on your purchase. We provide a comprehensive checklist tailored to your specific situation and loan type, ensuring you understand exactly what's needed for your application.